Privacy Policy

We use your personal data for the following purposes:

• Service Delivery: To process bookings, manage appointments, and send booking confirmations and reminders
• Account Management: To create and manage your account, authenticate your identity, and provide customer support
• Communication: To send important updates, notifications, and respond to your inquiries
• Business Operations: To improve our platform, analyze usage patterns, and prevent fraud or abuse
• Legal Compliance: To comply with applicable laws, regulations, and legal processes
• Marketing (with consent): To send promotional materials and updates about new features (you can opt-out anytime)

We implement appropriate technical and organizational measures to protect your personal data:

• Encryption: Data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols
• Secure Storage: Personal data is stored in secure databases with access controls and regular security audits
• Access Controls: Only authorized personnel have access to personal data, and access is logged and monitored
• Regular Updates: We keep our security systems updated to protect against known vulnerabilities
• Third-Party Services: We use reputable service providers that comply with data protection standards

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest standards of data protection.

We do not sell your personal data. We may share your data only in the following circumstances:

• Service Providers: With trusted third-party service providers who assist us in operating our platform (e.g., cloud hosting, payment processors, email services)
• Business Owners: When you make a booking, your information is shared with the business owner to fulfill your appointment
• Legal Requirements: When required by law, court order, or government regulation
• Business Transfers: In the event of a merger, acquisition, or sale of assets (with notice to users)
• With Your Consent: When you explicitly authorize us to share your data

As a data subject under RA 10173, you have the following rights:

• Right to be Informed: You have the right to know what personal data we collect and how we use it
• Right to Access: You can request a copy of your personal data that we hold
• Right to Rectification: You can correct inaccurate or incomplete personal data
• Right to Erasure: You can request deletion of your personal data, subject to legal and operational requirements
• Right to Object: You can object to the processing of your personal data for certain purposes
• Right to Data Portability: You can request your data in a structured, commonly used format
• Right to File a Complaint: You can file a complaint with the National Privacy Commission if you believe your rights have been violated

To exercise any of these rights, please contact us using the information provided in the Contact section below.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymize it.

• Account data is retained while your account is active and for a reasonable period after account closure
• Booking records are retained for business and legal compliance purposes
• Marketing data is retained until you opt-out or request deletion

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