Privacy Policy

1. Who We Are

BookEasy.ph is a Messenger booking automation service for clinics and appointment-based businesses in the Philippines, operated by VC Digital Media. This Privacy Policy explains how we collect, use, and protect personal information submitted through our website, lead forms, and service.

We comply with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations.

2. Information We Collect

We collect personal information when you:

• Submit a lead form through a Facebook or Instagram advertisement
• Inquire about or subscribe to our software via our website or Facebook Messenger
• Contact us directly via Messenger, email, or phone

The information we collect may include:

• Full name
• Email address
• Mobile number
• Clinic or business name
• City or location

We do not collect sensitive personal information (e.g. medical records, financial account details, or government ID numbers) through our marketing channels.

3. How We Use Your Information

We use the information you provide solely to:

• Follow up on your subscription inquiry
• Provide onboarding and account activation support
• Send information about BookEasy.ph relevant to your clinic
• Respond to inquiries or support requests

We will not sell, rent, or share your personal information with third parties for their own marketing purposes.

4. Sub-Processors

To deliver our service and manage leads, we use the following third-party platforms that may process your personal information:

By submitting your information, you acknowledge that your data may be transferred to and processed in the United States in accordance with the privacy policies of these platforms.

5. Data Retention

We retain lead and contact information for up to 24 months from the date of collection, or until you request deletion — whichever comes first. After this period, your data is permanently deleted from our systems.

6. Your Rights Under RA 10173

As a data subject under the Philippine Data Privacy Act, you have the right to:

• Access — request a copy of the personal information we hold about you
• Correction — request correction of inaccurate or incomplete information
• Erasure — request deletion of your personal information
• Object — withdraw consent or object to further processing
• Portability — request a structured copy of your data

To exercise any of these rights, contact us using the details in Section 8 below. We will respond within 15 business days.

7. Cookies and Website Analytics

Our website (bookeasy.ph) does not use tracking cookies or third-party analytics at this time. We do not use retargeting pixels on the website itself.

8. Contact Us

For privacy-related requests, data correction, or deletion requests:

• Business: VC Digital Media / BookEasy Digital Services
• Website: www.bookeasy.ph
• Messenger: facebook.com/vcdigitalmedia

9. Changes to This Policy

We may update this Privacy Policy from time to time. The effective date at the top of this page will reflect the latest revision. Material changes will be communicated via our website or Messenger page.